We look at how digital banking will be integrated into daily activities with the help of artificial intelligence, voice interfaces, and other emerging technologies.
We analyze some data on the main benefits of using CRM systems and the most common demands by customers, to explain its growth in the market in recent years.
Humanizing Banking
Digital Transformation through Strategic Innovation
Let's reflect…
1) If 84% of Gen Z feel that technology has a direct impact on the way they approach financial management
Why not help them with the intelligent generation of...
Currently, one of the biggest challenges facing banks in Latin America and the Caribbean is the lack of visibility into the status of customer complaints and their resolution. Many banks still use manual systems...