That phrase, almost in passing, ended up being the thread of a conversation that brought together collaborators from different geographies and positions to answer, without a script, three simple questions: Why did they choose N5? What challenged them? And what is their commitment going forward — a choice that is renewed every day?
Yanina Bustos opened the space with a powerful idea: working at a company is like choosing a partner or a university. There is a mutual valuation that is not signed once — it is renewed. That is why Voces de N5 (Voices of N5) is born as a place to give visibility to the people who are role models within the company, regardless of whether they are partners or hold a formal leadership position. In a company with the geographic dispersion of N5, listening to each other is not optional: it is the only way to keep building close together.
Alexis: conviction and reach
Alexis came to N5 looking for “the big leagues” of technology. He came from a company where technology was cross-cutting, but not the focus.
— I know we work with the best tools on the market and we have the ease of adopting them quickly — he said.
That is what brought him in. But what keeps him here is something else: shared conviction.
— In meetings, just by seeing each other’s faces, we already know something has to be done. We have the fierce trust that everyone is up to the task and with the same commitment.
His message about commitment was as clear as his technical profile: to carry the company’s initiatives with quality and judgment, all the way to the end. In a business as demanding as technology, the difference lies in what each person contributes from their best practices.
Daniela: “learning fast is worth more than knowing it all”
Daniela is new to the team and ran into the question we all ask ourselves when joining a project already in progress: “How do I join in without slowing down the rest?” Her answer was to dismantle the myth of the “expert from day one”:
— The differentiator is not arriving knowing everything. It is being able to adapt, to learn quickly, to want to learn it.
Daniela asked about everything she didn’t know; she connected with the client’s team and with internal areas, and focused on understanding the real need before proposing a solution.
She mentioned what she sees as the true advantage of N5:
— I always feel that people are super willing to help.
Teamwork, said without grandiloquence.
Yanina picked up the idea and amplified it with her own concept: the “mail carrier.” The person who, after sending an email, gets up, walks over to the other person’s desk, and makes sure they received it.
— It is the antithesis of “I already did my part.” It is real ownership.
Federico: the constant challenge (and the team behind it)
Federico spoke from the trenches of implementation.
— We are shoulder to shoulder with the client — he said, and acknowledged that — that role generates very personal moments of doubt: “Can I really handle this or not?”
What changed that question over time was not the disappearance of uncertainties — those still appear — but something simpler:
— When you turn around and you have a complete team, it is much easier to get through it.
The real indicator: the spontaneous applause
If there is something that distinguishes the product that goes out signed by N5, it is the client’s reaction when they receive it.
Julián shared two scenes. The first, a recent presentation of the Legal Entity module at Itaú, where there were five moments of spontaneous applause. The second, a presentation at Santander, in front of 2,500 people, where the applause was collective and on their feet. And he quoted what he heard a client say: “the first time we deliver a product, I should pinch myself to know I’m awake, because this is a dream for any other world entirely.”
What’s coming
The future — Julián warned — will demand three things: living with uncertainty, having intellectual humility, and learning at a speed we were not used to. But above all of that, one non-negotiable thing: being owners of what we do. Putting our last name on the product, on the process, on the conversation with the client, on the detail that almost no one notices.
We need to tackle problems quickly so we can live more fun experiences. Let’s focus on incredible moments, not on resolving messes.
The invitation has been made: that at N5 we have many more than 100 moments like these. Because if anything is going to be N5’s real competitive advantage going forward, it is us. With what we do and with the mark we leave.
This is just the beginning!
