The answer is simple: complete chaos. CRM enables fintech companies and banks to understand the needs and desires of their customers, provide them with a personalized user experience, and improve their sales and marketing processes. Imagine...

We analyze the case of Silicon Valley Bank, the largest collapse of a US bank since the last global financial crisis.

When Mario Hernández first arrived in Mexico in 2010, he met his wife's family, they exchanged hugs, and he immediately entered the world of the unbanked. His Mexican in-laws, Hernández learned, would fight to get...

Here are some of the trends in the financial system and how they are affecting technological changes

If you have a CRM in your bank that does not even use behavioral economics and commercial systematics, you are with the wrong tool.

Digital payment models in Latin America face five socio-cultural problems that may hinder their widespread adoption and use in the region

Los bancos deben estar al tanto de las últimas tendencias y tecnologías para ofrecer la mejor experiencia a sus clientes y mantenerse competitivos.

¡Cuáles son los pros y los contras del aprendizaje automático?