The confidence crisis in the Latin American financial industry

What is happening and what can we do about it to improve this situation?

Why did First Republic Bank collapse?

A critical look at risk management in the financial industry.

CRM to the rescue

We analyze some data on the main benefits of using CRM systems and the most common demands by customers, to explain its growth in the market in recent years.

5 points of attention for banks in this 2023

Humanizing Banking Digital Transformation through Strategic Innovation Let's reflect… 1) If 84% of Gen Z feel that technology has a direct impact on the way they approach financial management Why not help them with the intelligent generation of...

Making the invisible visible: User-centric technologies and culture

Currently, one of the biggest challenges facing banks in Latin America and the Caribbean is the lack of visibility into the status of customer complaints and their resolution. Many banks still use manual systems...

Chat GPT: Quantity and Quality

We analyze how ChatGPT increases the productivity of business professionals and improves the quality of work, optimizing the time spent by professionals writing commercial documents of various kinds.

Pistacchio after a night of debauchery

Pistacchio arrives home after a night of debauchery, in which he began by toasting with a 1959 Dom Perignon Rosé and ended by making a white background with Bardahl tractor antifreeze. Upon reaching the door...

Pistacchio se vuelca a la bebida

On hot days, Pistacchio doesn't care if it's an Isabella Islay Whiskey or a "traveler" made with hot Fernet and Tab without gas on the roof of a bus, but he needs to drink...