AI already automates up to 50% of banking work
Artificial intelligence in banking is no longer a promise but a reality. Recent studies show that between 30% and 50% of bankers’ tasks can be automated or assisted with AI, driving greater efficiency and cost reduction.
Impact on executives’ workday
According to KPMG (2025), 75% of banking executives expect that between 6% and 40% of daily tasks will be carried out with generative AI tools. Routine tasks are automated, while executives focus on strategy, innovation, and relationship management.
Roles most affected by banking automation
- Bank tellers: up to 60% of their work can be automated.
- Relationship managers: AI complements their role, automating 39% and enhancing another 34%.
- Back-office and data analysis: up to 90% of processes could be delegated to AI agents.
Highlighted cases of AI in investment banking and operations
- Goldman Sachs: AI drafts 95% of an IPO prospectus in minutes.
- JPMorgan: achieved a 30% reduction in service costs thanks to fraud detection and process optimization.
Innovation in Latin America: the case of N5
Fintech N5 is driving transformation with solutions such as:
- AIfred: an intelligent assistant that automates administrative tasks.
- Pep: a digital copilot designed to train and boost daily commercial management.
The future of banking work: humans empowered by AI
Far from replacing banking executives, automation in finance frees up time and expands human capabilities. By 2030, AI is expected to redefine 44% of banking tasks, with the greatest impact on commercial and technological banking.
