In a conversation with Juli\u00e1n Colombo, CEO and founder of N5, we had the privilege of addressing topics that go beyond the current state of banking and the technologies that power our solutions. This time, we also ventured into asking for his thoughts on the future of our industry\u2014and of the world ahead. <\/p>\n\n\n\n
Guided by his clarity, we embarked on a journey that offers reassurance\u2026 and invites us to look toward the future with enthusiasm. Let\u2019s hear what Juli\u00e1n has to say, here and now: <\/p>\n\n\n\n
With your extensive experience in technology and your observation of how it\u2019s transforming the job market, how do you envision the work of the future?\u00a0<\/em><\/p>\n\n\n\n I believe the work of the future will not revolve around production, but around value creation. Technology will free us from many repetitive and operational tasks, and that will require us to focus on what truly makes us human: creativity, empathy, solving complex problems\u2026 At N5, for example, we use artificial intelligence to automate tasks, but that doesn\u2019t mean replacing people\u2014it means giving them more time to think strategically. The work of the future will be less about \u201cdoing for the sake of doing,\u201d and more about \u201cthinking to do better.\u201d <\/p>\n\n\n\n Many philosophers and sociologists agree that what\u2019s coming are societies largely funded by governments, where people won\u2019t be devoted to production, but rather to consumption, through some form of Universal Basic Income. What\u2019s your take on this?\u00a0<\/em><\/p>\n\n\n\n I think it\u2019s a possible scenario, but an incomplete one. It\u2019s true that automation may displace jobs, and universal basic income is one way to mitigate the impact. But I also believe human beings need a sense of purpose beyond consumption. The key will be to find new ways to contribute\u2014perhaps not tied to traditional employment. We\u2019ll see the rise of social, cultural, creative, and scientific roles\u2026 ones that were previously marginal or unprofitable, and that now can become central because technology will have made that leap possible. <\/p>\n\n\n\n What human role will be required in the development and use of AI? How does it work at N5?\u00a0<\/em><\/p>\n\n\n\n AI needs direction. It can do many things, but it doesn\u2019t know what\u2019s important, what\u2019s ethical, or what\u2019s relevant for a business strategy. That\u2019s where the human role comes in. At N5, we use AI to speed up our processes\u2014from development to customer service. But there\u2019s always a person defining objectives, interpreting results, and adjusting the course. AI is a powerful tool, but without human judgment, it\u2019s useless. We need people who know how to think with AI, not against it. <\/p>\n\n\n\n How important is education in taking advantage of these new tools?\u00a0<\/em><\/p>\n\n\n\n Crucial. And I\u2019m not just talking about learning to code or use digital tools. I mean education that teaches you how to think, how to adapt, how to question, how to learn continuously. Soft skills will be just as important\u2014or even more so\u2014than technical ones. At N5, we value the ability to learn quickly and adapt more than deep knowledge of a specific technology. The education of the future won\u2019t be confined to classrooms, but will come from ongoing experience. <\/p>\n\n\n\n What do you think people will do with the time saved thanks to the systematization offered by new technologies? Or will constant innovation keep us focused solely on updating ourselves, endlessly chasing the latest trends?\u00a0<\/em><\/p>\n\n\n\n Technology gives us time, but doesn\u2019t tell us what to do with it. That\u2019s the real challenge. Some people will use it to grow, to create, to connect more with others or with themselves. And others will get caught in an endless race to \u201cstay up to date.\u201d The real change isn\u2019t technological\u2014it\u2019s cultural. Are we going to keep chasing everything, or will we consciously choose where it\u2019s truly worth investing our energy? <\/p>\n\n\n\n What\u2019s left for human creativity in a world where anyone has access to the best answers for every question?\u00a0<\/em><\/p>\n\n\n\n That\u2019s exactly why questions will be the most valuable thing. Human creativity won\u2019t die because we have answers\u2014it will flourish with new questions. In a world where everyone has access to the same information, the difference will lie in how people combine, interpret, and question it. AI gives you answers. But dreaming, imagining, connecting unlikely ideas\u2026 that remains a human domain. And at N5, we see this every day: the most disruptive things we do don\u2019t come from a machine\u2014they come from a good conversation between people who dare to think differently. <\/p>\n","protected":false},"excerpt":{"rendered":" Explore how technology, artificial intelligence, and human creativity are shaping the future of work in this exclusive interview with Juli\u00e1n Colombo, CEO of N5. 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